Privacy & security

Rabje Privacy Policy — Your data is completely safe with us

Here you will find everything about how we collect, store, and protect your personal data — explained clearly in plain English.

Last Updated: January 2026
Our commitment

Why is your data safe with Rabje?

We believe in actions, not just words — from international-grade encryption to strict data management policies, everything is in place for you.

SSL encryption protection

All data transmitted on the Rabje platform is protected with 256-bit SSL encryption. Your payment and login details are completely secure.

We Do Not Sell Data to Third Parties

We never sell your personal data to advertisers or third parties. Protecting your privacy is our core responsibility.

Secure storage of KYC information

Documents submitted for identity verification are stored on encrypted servers and can only be accessed by authorized personnel.

Right to Control Information

You may view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Cookie policy transparency

We are transparent about which cookies Rabje uses and why. You can disable all cookies except the essential ones.

Managing Marketing Communications

You can opt out of promotional emails or notifications at any time. We respect your preferences.

Please Note: This privacy policy applies to all services on the Rabje platform. By using the platform, you are considered to have accepted this policy.

Introduction

Rabje is an internationally licensed online gaming platform serving Bangladesh and users worldwide. We believe protecting the privacy of your personal information is one of our most important responsibilities. This privacy policy clearly explains what data Rabje collects, why it is collected, how it is used, and how it is kept secure.

Our privacy policy is built in line with international data protection standards. Rabje never misuses your data or sells it to third parties. Our goal is to create a transparent and trustworthy gaming environment where you can play with complete peace of mind.

Before reading this policy, please note — by creating an account, playing games, or using any service on the Rabje platform, you are agreeing to this privacy policy.

What data we collect

Rabje collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number Account verification & KYC
Contact Information Email address, phone number Account security & communications
Financial information Mobile banking number, transaction history Deposit and withdrawal processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming activity Game history, bet amounts, login times Service Improvement & Responsible Gaming

We never store your full bank account number or card number. Sensitive financial data is encrypted once payment processing is complete.

Purpose of Data Usage

Rabje uses collected data only for specific, legitimate purposes. The reasons we use your data include:

  • Account management: To create, verify, and maintain your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer support: To resolve your questions or complaints.
  • Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
  • Responsible Gaming: To analyze gameplay patterns and identify potentially problematic behavior.
  • Service Improvement: To use analytics data for improving the gaming experience.
  • Legal obligations: To meet the requirements of applicable laws and regulatory authorities.

Rabje never uses your data for purposes beyond those stated above. Should we ever need to use your data for a new purpose in the future, you will be notified in advance and your consent will be obtained where required.

Data Retention & Duration

Rabje retains your data for as long as it is needed to provide services or to meet legal obligations. As a general guideline:

  • Data associated with active accounts is retained for as long as the account remains open.
  • Financial transaction records are retained for a minimum of 5 years after account closure, in accordance with international financial regulations.
  • KYC documents may be retained for up to 3 years after account closure.
  • General browsing logs are retained for a maximum of 12 months.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Sharing Information with Third Parties

Rabje does not sell your data. However, limited information may be shared with select trusted partners strictly for service delivery purposes:

  • Payment Processors: Only the information necessary to process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • Game providers: Minimal session data shared with third-party software providers for Live Casino or slots games.
  • Legal authorities: Relevant data may be disclosed if required by a court order or government directive.
  • Audit bodies: Required for license renewal and regulatory authority audits.

All third-party partners are contractually obligated to uphold our privacy standards. They may not use your data beyond what Rabje has authorized.

Cookie policy

The Rabje website and app use cookies to function properly. Cookies are small text files stored on your device. We use three types of cookies:

  • Essential cookies: Used to maintain login sessions, verify security, and remember language settings. Disabling these cookies may prevent the platform from functioning properly.
  • Analytics Cookies: To understand which pages are visited most and how users navigate the platform. This information helps us improve our services.
  • Preference Cookies: To remember your language, theme, and other preferences so you do not have to reconfigure them each time you log in.

You can manage cookies from your browser settings. However, disabling essential cookies may affect the availability of certain services.

Your rights

As a Rabje member, you have the following rights over your personal data:

Right to Access Information

You can request a copy of the data we hold about you at any time.

Right to Rectification

You have the right to request a correction if any of your data is inaccurate.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring its retention.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Right to Data Portability

You have the right to receive your data in a commonly used, portable format.

Right to Restrict Processing

In certain circumstances, you may request a temporary restriction on the processing of your data.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Protection of Minors

Rabje strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect or store data from minors.

Age verification is carried out at registration, and date of birth is confirmed during KYC verification. If it is found that a person under 18 has created an account, that account will be immediately suspended and all collected data will be deleted.

If you believe your child is using Rabje, please contact our support team immediately — we will act promptly.

Data Security Measures

Rabje uses industry-standard security technologies and processes to protect your data. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
  • Firewall & IDS: Advanced network security to prevent unauthorized access.
  • Regular Security Audits: Regular system audits conducted by third-party security experts.
  • Restricted Access: Only authorized personnel may access sensitive data.
  • Data backup: Data is securely backed up to prevent loss in the event of technical issues.

Please note that no transmission over the internet can be guaranteed to be completely secure. We encourage you to keep your password strong and never share it with anyone.

Privacy policy updates

Rabje reserves the right to update this privacy policy when necessary. Members will be notified of any significant changes via email or platform notifications.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend revisiting this page periodically to stay informed of any updates.

If you have any questions or comments about this privacy policy, please reach out to our support team. We are always here to help.

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Play safe on Rabje, win with confidence

Your data is fully secure. Open an account today and step into a world of thousands of games.

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